Terms and Conditions

Last updated: 9th February 2026

1. Acceptance of Terms

By accessing this website or purchasing any products or services from Design Before Scale (“we”, “us”, “our”), you agree to be bound by these Terms and Conditions.

If you do not agree with these terms, you must not use this website or purchase any products or services offered through it.

2. Nature of Our Offerings

This website offers:

Digital products (including books, diagnostics, reports, frameworks, and related materials)

Educational content

Advisory, consulting, or implementation services (where expressly stated)

All products and services are provided for general business and educational purposes only and do not constitute legal, financial, accounting, investment, or regulatory advice.

3. Eligibility

By using this website, you confirm that:

You are at least 18 years old

You have authority to enter into this agreement on behalf of yourself or your organisation

Information you provide is accurate and complete

4. Pricing, Tax, and Payments

a) Pricing

All prices are displayed in the applicable currency

Prices are inclusive of GST where applicable

Prices may change at any time without notice

Where GST applies, it is included in the advertised price and not itemised separately at checkout.

b) International Purchases

For purchasers outside Australia:

GST may not apply

You are responsible for any local taxes, duties, or charges imposed by your jurisdiction

c) Payment

Payments are processed securely via third-party payment providers

You authorise us to charge the payment method provided for the selected product or service

We do not store full payment details on our servers

5. Digital Products and Delivery

Digital products are delivered electronically after successful payment

Access details are provided via email or on-screen confirmation

You are responsible for ensuring compatibility with your device or systems

6. Refunds and Cancellations

a) Digital Products

Due to the nature of digital products, all sales are final unless otherwise stated at the time of purchase.

Once access to digital content has been provided, refunds are not available.

b) Services

Where services are offered:

Specific refund, cancellation, or rescheduling terms will be disclosed at the point of sale or in a separate written agreement

Missed sessions or unused services are not refundable unless expressly agreed in writing

7. Intellectual Property and Use of Content

All content on this website, including but not limited to:

Text

Frameworks

Diagrams

Diagnostics

Reports

Videos

Methodologies

is the intellectual property of Design Before Scale, unless otherwise stated.

You may not reproduce, distribute, resell, sublicense, or create derivative works from this content without prior written permission.

8. Diagnostics and Assessments

Any diagnostics, assessments, or tools provided:

Are indicative only

Do not guarantee outcomes or performance improvements

Depend on the accuracy and completeness of information provided by the user

Outputs should be treated as decision-support inputs, not definitive or prescriptive conclusions.

9. No Guarantees or Outcomes

We make no representations or guarantees regarding:

Business performance

Revenue, profit, or conversion outcomes

Market success or valuation impacts

Results depend on multiple variables outside our control, including execution quality, market conditions, and decision-making.

10. Limitation of Liability

To the maximum extent permitted by law:

We are not liable for indirect, incidental, or consequential losses

Our total liability is limited to the amount paid by you for the relevant product or service

Nothing in these Terms excludes rights or remedies that cannot be excluded under Australian Consumer Law.

11. Third-Party Platforms and Links

This website may integrate with or reference third-party platforms, tools, or services.

We are not responsible for:

Their availability or performance

Their content or representations

Their privacy or security practices

Use of third-party services is at your own risk.

12. Confidentiality

Where products or services involve the exchange of business information:

We will treat shared information with reasonable confidentiality

De-identified or aggregated insights may be used internally for analysis, benchmarking, or education unless otherwise agreed in writing

13. Termination

We reserve the right to suspend or terminate access to products or services if these Terms and Conditions are breached.

14. Governing Law

These Terms and Conditions are governed by the laws of Western Australia, Australia.

You submit to the exclusive jurisdiction of the courts of Western Australia.

15. Changes to These Terms

We may update these Terms and Conditions from time to time.

Continued use of the website after updates are posted constitutes acceptance of the revised terms.

16. Contact Details

For questions relating to these Terms and Conditions, please contact:

Aidan Montague
Design Before Scale
Email: [email protected]